FAQs

WHAT ARE THE DELIVERY TIMES ?

Our production spaces being located in various countries around the world, we strive to find solutions to reduce delivery times which are generally 7 to 15 working days from the date of dispatch.

It is possible that the delays are longer depending on the country of destination or during periods of promotions and affluence. In these rare situations, we do our best to deliver to you as quickly as possible.

WHEN WILL MY ORDER BE SHIPPED?

Once your order has been placed, it is sent as quickly as possible to one of our 2 fulfillment centres, where your item will be posted within 3 to 5 working days .

DO YOU SHIP INTERNATIONALLY?

Grow successfully delivers numerous orders worldwide every day. Our customers are located all over the world.

HOW TO ORDER ?

Simply browse through the various categories to choose your product and then add it to your basket by pressing "Add to Basket" . Once your item has been added, go to your basket on the icon at the top right and click on "Proceed to payment" . All you have to do is follow the instructions that will appear on your screen and your order will be done quickly , easily and 100% secure .

Our teams will then prepare your order as quickly as possible and we will send you a confirmation email when your package is on its way!

DO YOU ACCEPT RETURNS?

We accept returns within 14 days of the delivery date and guarantee the refund of your order in the event of non-satisfaction*.

*Information regarding returns can be found in our Returns Policy .

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept payment by credit card: Visa , Mastercard , Maestro and American Express . You can also make your payments with Paypal .

All payments made on Grow are 100% secure.